Dear Players, It has come to our attention that some of you are experiencing issues with using some DLC content packs for Fritz Chess. If you are seeing this happening while trying to access the content, please send a screenshot to Jason.Carver@encore.com with any other information about what you were doing at the time, and I will pass this information onto our QA Team. Sorry for the issues this has caused and thank you for your assistance in helping us get to the bottom of this!