Just as I was about to don my tinfoil hat and try to work out who I'd upset at Valve, I got a response. They've acknowledged the issues so I think ZGA should now get it's proper launch (although given the number of issues so far I'll wait and see...). It's 01:50AM here in the UK now and I've been up late several days between all these issues and what I thought was going to be the original launch, so sadly I'm not going to be able to stay awake to see the launch in much longer. If it really has worked, there are probably going to be a lot of new players coming in overnight. I would have hoped to be around to offer tech support but like I say, I'm falling asleep right now. I'd like people to be aware therefore: What I found on the Early Access launch is that there are all kinds of things that can go wrong with the installation process that have got nothing to do with the game. You might have found an actually issue with the game, in which case just make a bug report and I'll get back to you tomorrow, or it might just be your firewall, or Window's failure to install one or more of the dependencies. It's also worth verifying the integrity of the game cache. Hopefully I'll wake up tomorrow to find this has all really been resolved. -Jon