Starbase is a hybrid voxel/vertex-based space MMO with a fully destructible and infinitely expanding universe, with a focus on building and designing spaceships and stations, exploration, resource gathering, crafting, trading, and combat.
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As you're probably aware, we've been a bit slow to respond to the F1 refund requests. We have caught up with most of them, so the following categories should be up-to-speed:
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[*] Ingame tow refund
[*] Ingame ship refund
[*] Ingame ore refund
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If you've not received a solution or response to your F1 tickets and they are in these 3 categories, please check your mail replies and re-submit a ticket if necessary.
Ingame item refund and other ingame help requests are have still around 300 unsolved tickets for May-June, but we will try to get to those as soon as possible as well.
Note: Please don't submit any refund requests via the Bug Reports category, as that can cause us to completely miss them.
Thanks for your patience!
