Troubleshooting Controller Issues with PlayStatus

PlayStatus - Media & Controller Battery Overlay

Enhance your gaming with PlayStatus! Get real-time battery alerts for DualSense, DualShock 4, Xbox & Nintendo Switch Pro controllers, along with music notifications! Xbox 360 and DualShock 4 controller emulation is supported, ensuring your controller will always work, no matter the game.

Hi there, I wanted to make a quick post about issues some people have run into with controllers not being able to be picked up by other games when using PlayStatus. I want to make sure that people realize that there is a full page dedicated to troubleshooting issues related to this, and even provides two instructional videos as well, that take you step by step on what you need to do to fix said issues. It seems though that many people don't seem to notice this troubleshooting page, so I thought I'd make a post anyway discussing the fixes. [b] SEE PAGE 3 OF PLAYSTATUS CONFIGURATION TO VIEW THE TROUBLESHOOTING STEPS IN-APP [/b] [h2] What to do if other games are not recognizing your Controller [/h2] [olist] [*] Ensure you have completed all the troubleshooting steps for your particular controller (found below) [*] Find the game that is having issues with detecting the controller in your Steam Library [*] Right-click the game, go to Properties [*] Under Controller, make sure that Steam Input is set to [b]Enabled[/b]! [/olist] [b] PlayStatus MUST be running before you launch ANY game that uses Steam Input! [/b] [h2] If PlayStatus is not detecting your Controller [/h2] Follow these instructions if PlayStatus is either not detecting your controller, or is recognizing the wrong type of controller. [olist] [*] Open Steam [*] Go to your Steam Library [*] Right click PlayStatus -> Properties [*] Then under Controller, ensure that Steam Input is set to [b]Use Default Setting[/b] [/olist] [h2] Dual Sense Detection Issues [/h2] [h3] What to do if PlayStatus is not detecting the Dual Sense controller [/h3] If PlayStatus is the application that is NOT recognizing your controller, please follow ALL steps: [olist] [*] Click 'Steam' in the top-right of the window [*] Select Settings -> Controller [*] Make sure Dual Sense is set to "Enabled in games w/o Support." [*] Disable "Enable Steam Input for generic Controllers." [*] Restart PlayStatus [/olist] If you have any other issues regarding the Dual Sense controllers, it is vital to ensure that you have also updated the firmware of the controller to the latest version using the Dual Sense Firmware Updater from Sony: https://controller.dl.playstation.net/controller/lang/en/fwupdater.html [h2] Xbox Series not being detected by PlayStatus [/h2] Similar to the Dual Sense steps, you'll need to do the following: [olist] [*] Go to Steam -> Settings [*] Under Controller, make sure that [b]Enable Steam Input for Xbox controllers[/b] is toggled [b]OFF[/b]! [/olist] It is VITAL to update your Xbox controller to the latest firmware, as newer firmware added the ability to read the battery from the controller properly. [b] YOU WILL NOT GET CORRECT BATTERY READINGS IF YOU DO NOT UPDATE YOUR CONTROLLER! [/b] You can update your Xbox controller by plugging it in and using the "Xbox Accessories" app to update the firmware. Once again, if this leads to issues with your Xbox controller not being picked up, please see the first troubleshooting step at the top of this post. [h2] Nintendo Controllers not being detected by PlayStatus [/h2] [olist] [*] Go to Steam -> Settings [*] Under Controller, make sure that [b]Enable Steam Input for Switch Pro controllers[/b] is toggled [b]OFF[/b]! [/olist] [h2] Battery info for my controller is incorrect when charging! [/h2] This is normal for Nintendo controllers & Xbox controllers, as they do NOT report any actual battery percentage, and instead ONLY report that it is in a 'charging' state. This means there is no feasible way for me to fix this issue regarding the Xbox and Nintendo controllers. This does NOT affect Dual Sense controllers, or any controllers while they are connected wirelessly. If your XBOX controller is not reporting correct battery info, update the firmware using Xbox Accessories app and unpair the controller and then re-pair it.