Greetings, heroes of Songs of Silence! ⚔️ We continue with our [i]Road to Launch[/i] series - giving you this week an insight on [i]HOW[/i] exactly we listened to [b]Community Feedback[/b] (you!) to build ✨ Songs of Silence. ✨ Yes, that's right! An [b]DIRECT INSIGHT[/b] into Game Development. 🛠️ Full disclaimer - what we're about to show might seem "cryptic" at first 🤔 But it makes sense. Also - This does [u]NOT[/u] take into account bug reports. 🐛 We could (should?) make a dedicate news on that one. [h2]🔁 Trust the Process 🔁[/h2] Before addressing anything, our team needed a CLEAR PROCESS. [img]{STEAM_CLAN_IMAGE}/43578526/885db2fdbb02148526e09c9a3d4a864bfb8074d3.png[/img] This is taken from our internal Miro board. We used it [u]before[/u] going into Early Access to define how we would channel Community Feedback. [i]To break it down[/i] ... [olist] [*] [b]Collection[/b] - Offer spaces where people can post and express their opinions 💭 [*] [b]Consolidation[/b] - Once or twice a week, feedback is agregated into a single Excel Sheet 📝 [*] [b]Decision[/b] - The sheet is reviewed by a leadership commitee, to align on priorities ⚖️ [*] [b]Implementation[/b] - Tickets in JIRA (game dev tool) are created to track & address priorities 🎫 [/olist] [img]{STEAM_CLAN_IMAGE}/43578526/a8f75e4f9038db2b4180d37f0f778613d3e0711c.png[/img] [h2]🔎 Collection 🔎[/h2] Players need [i]a space[/i] to express themselves! Say what they [b]like[/b] 🤗 or [b]don't like[/b]. 😵‍💫 [img]{STEAM_CLAN_IMAGE}/43578526/6de8e6ea471ebb7ce96b46220a564e2c7601b455.png[/img] We chose to focus on 3 SPACES. [list] [*] [url=https://steamcommunity.com/app/2195410/discussions/3/][b]Steam Forum[/b][/url] [*] [url=https://discord.gg/FKf2xkyr][b]Discord[/b][/url] [*] Our own [i]Reddit-like[/i] [b][url=https://sos-feedback.chimeraws.com/]website[/url][/b] [/list] Through these 3 spaces, we received close to [b]200 pieces of [u]UNIQUE[/u] feedback[/b]. 😱 This doesn't take into account whether people agreed or not with what others were saying. Long story short - We receive [i]A LOT[/i] of highly pertinent feedback. Much food for thought! 😁 [img]{STEAM_CLAN_IMAGE}/43578526/a8f75e4f9038db2b4180d37f0f778613d3e0711c.png[/img] [h2]📝 Consolidation 📝[/h2] All this feedback needed to be ➡️[b]aggregated in [u]1 place[/u][/b]⬅️. Time for things to become very corporate. 💼 We used a good ol' Excel sheet. [img]{STEAM_CLAN_IMAGE}/43578526/26d83846df1841041b1dd7e1b1500dfe308da59c.png[/img] [img]{STEAM_CLAN_IMAGE}/43578526/dde824ce69a3d896aada8edb4b9a498f976a5742.png[/img] [i]Note - the list goes on and on and on[/i] ... [img]{STEAM_CLAN_IMAGE}/43578526/a8f75e4f9038db2b4180d37f0f778613d3e0711c.png[/img] [h2]⚖️ Decision ⚖️[/h2] Sadly I don't have any pictures to share with you here... 🙈 But in a nutshell, we gathered once a week (more in the first days of Early Access) to discuss what the 🔥 [b]HOT[/b] 🔥 topics were in the different spaces. We'd then decide on what to tackle first, based on the following questions - in that priority. 👇 [olist] [*] [b]How bad[/b] is it impacting players? [*] [b]How often[/b] does it happen? [*] [b]How difficult[/b] is it to fix? [/olist] This then determines - in a very [i]unemotional[/i] manner - what we tackle first. [img]{STEAM_CLAN_IMAGE}/43578526/a8f75e4f9038db2b4180d37f0f778613d3e0711c.png[/img] [h2]🛠️ Implementation 🛠️[/h2] Alright, we all agree on what we must do! 🤝 Now comes the fun part. [img]{STEAM_CLAN_IMAGE}/43578526/984db246bb35754df428eb25ee5ad0b1e0494217.png[/img] We log the tasks into our tracking software as tickets 🎫 and off the Devs go! A few weeks later, out come the fixes, content or features. Hot like a fresh load of bread. 🥖 And everybody is happy. 🥳 ([i]at least in theory hehe[/i]) [img]{STEAM_CLAN_IMAGE}/43578526/a8f75e4f9038db2b4180d37f0f778613d3e0711c.png[/img] And that's all for today folks! 🫡 We hope you're as excited as us for [b]1.0 Release on November 13[/b]!! 🤩 https://www.youtube.com/watch?v=iKwhf7G7cpk [img]{STEAM_CLAN_IMAGE}/43578526/369dacd0a7c63eeca9921d8d3bdbc2f4aa350b4d.png[/img] ⚔️ See you on the battlefield! ⚔️ Cheers, The Chimera Team