Dear Metas, To uphold fairness and foster a positive gaming environment, we are determined in our efforts to combat cheating and the malicious exploitation of bugs. Several measures have been implemented to tackle these issues: 1. We will maintain 24/7 monitoring to detect abnormal behavior in real-time and respond promptly to reports. 2. Players confirmed to be using cheats will face severe penalties, including long-term account bans, to ensure the game's integrity. 3. We place a high priority on fixing bugs and enhancing game security. Malicious exploitation of bugs will not be tolerated. After a bug is fixed, we will penalize players who exploited it and reclaim any illicit gains. 4. We are always cracking down on cheaters and platforms that sell cheat plugins. If you encounter any suspected cheaters in the game or discover anyone selling or promoting cheats for Once Human, please report them to us via email, providing as many details as possible so that we can address the issue in a timely manner. Send reports to: oncehumanreport@global.netease.com Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. If you have any questions, please visit our Customer Support Center or contact us via the in-game customer support. To view the complete list, please check this post on the Once Human official site: https://www.oncehuman.game/news/update/20240929/40780_1184281.html Thank you for your understanding and support. Let's work together to create a fair and healthy gaming environment. Once Human Development Team