Dear Commanders, the official release for Metal Slug: Awakening will be available on July 17th at 19:00(UTC-5)！ Are you all eager to start a new adventure? Here is a FAQ we prepared for you. Please read it carefully for any common questions you may have! Official Release Time: July 17th at 19:00 (UTC-5) Download and Install Q: When can I download and start playing Metal Slug: Awakening? A: Metal Slug: Awakening is available for download on App Store, Google Play, Windows (Official Website) and Steam on July 18, 2024! 👉 Download here: https://msaw.haoplay.com/mdl Q: What are the system requirements for downloading and installing Metal Slug: Awakening? A: To ensure a better gaming experience, we have listed the recommended and minimum system requirements for all the commanders. 1) System requirements for Android ●Recommended Requirements: OS: Android 8.0 or higher CPU: Snapdragon 778G, MediaTek Dimensity 1000+, Kirin 990 or higher ●Minimum Configuration: OS: Android 6.0 or higher CPU: Snapdragon 439/MediaTek MT6765/Kirin 655 or higher ●Requirements for RAM and storage space: ①The Android system requires a minimum of 3GB of RAM to ensure optimal game performance; ②The game package size exceeds 2GB, and the installation and download process requires decompression, necessitating a reservation of 10GB of space; ③After the installation and decompression are completed, the extra space will be freed up. Therefore, commanders must ensure there is sufficient storage space on the device to complete the download. 2) System requirements for PC ●Recommended System Requirements: OS: Windows 10/Windows 11, 64-bit CPU: Intel Core i5-10400 or higher RAM: 16GB GPU: NVIDIA GeForce GTX1060 with 6GB or higher Version of DirectX: 11 PC Storage: Over 30GB of available storage space on your PC ●Minimum System Requirements: OS: Windows7 SP1/Windows8.1/Windows10/Windows 11, 64-bit CPU: Intel Core i3-8100 or equivalent processor RAM: 8GB RAM GPU: NVIDIA GeForce GTX 750 Version of DirectX: 11 PC Storage: Over 30GB of available storage space on your PC Q: What should I do if I can't enter the game after launching it? A: Please check if your phone has enough space. Make sure you have at least 10GB of space available. Also, check if you have granted network permissions to the game in your phone settings. Enabling these permissions should resolve the issue. Q: What can I do if the game installation fails? What if the game update fails and it's stuck on loading? A: In response to the issue of the game not being able to install or run properly, We have already prepared a solution: 1) The game installation has failed, please check: ①Dear Commanders, please verify if the installation package on each platform is the one for this time. If not, please download the correct package for installation. Also, check if your phone has enough storage space. If not, you can try to clear some space and restart your phone for reinstallation. If you encounter any issues with package parsing, you can delete the game package, restart your phone, and download the correct package for reinstallation. 2) Failure in game update: stuck in loading, please refer to: ① Please check if your internet connection is working properly. If you still can't Login even with a good connection, you can find the Support feature on the Login page and reach out to Support for Feedback. ⭐Server and Account⭐ Q: Can commanders on the mobile and PC play together? A: Whether you're on the mobile platform or on a PC or on the Steam, as long as you're in the same region in game, you can play together. Q: Is there cross-platform compatibility between Android and iOS? A: The current round of testing is only available on Android and PC. The iOS platform is not open yet, we appreciate your understanding! If there are any plans to open up the iOS platform in the future, we will announce it on our official social media. Stay tuned! Q: How many servers will be live when the test starts A: For this test, only one group of servers will be open. Keep in mind, it's first come, first served for registration. If the server you choose is shown as full, it means you've missed out on this testing opportunity. So, Commander, please hurry up and download the game and register your account! ⭐Server Launch Issues & Game Bug Reporting⭐ Q: What should I do if I can't login or keep getting disconnected when the game server is launched? A: If you encounter the aforementioned issues during the game launch, commanders, please be patient. The project team is on standby at all times. Meanwhile, to ensure game stability and a good experience, commanders can also stay tuned to official community information or in-game mail messages. Any such issues will be promptly communicated once they arise. Q: What should I do if I encounter a bug in the game? A:In the game, commanders can click on [Settings]-[General]-[Support] to find the customer service entrance and report your issue. The team will locate and resolve the problem based on your information. Commanders can also provide feedback outside the game: Visit the official Community: You can report bugs in the community. We will regularly review suggestions and feedback, carefully considering every valuable opinion. Q: Where can I seek further assistance if I have more questions about game? A: If you have any other questions, feel free to provide feedback and inquiries through official customer service. You can also provide feedback in the official community. Thank you, commanders, for your attention and support for Metal Slug: Awakening.