Dear Heroes, We are receiving large amount of tickets regarding Racism and sexist insults, harassment issue. We have decided to strictly manage the hero community by increase in punishment of players when they uses sexist insults and racism insults. Which means that if players harass players with [b]Sexual remarks, racism, harassing behavior[/b] including [b]comments that are sexual, racist, religious or related to gender or creed[/b]. In addition, [b]national defamation, slander,[/b] or [b]criticizing[/b] opponent player is absolutely not allowed. [b]We will strictly and personally ban players without mercy.[/b] In order for us to investigate the situation, players will need to provide me necessary information and evidence. Netgame highly suggest for players to ignore the conflict but 1. Do not send us just 1 screenshot. 2. We will need FULL conversation with many screenshots 3. IF we believe that the harassment was too overboard, we will punish players by banning their account. Netgame can promise you that we wish for Hero community to be respectful and fair for every players. Any type of act or behavior deemd inappropriated by Hero Plus will be dealt with fairness and accordingly. Best Regards, Team Hero