Unfortunately we will not be able to grant Sword Art Online: Re: Hollow Fragment today for pre-order purchasers as originally planned. We are looking into the issue and hope to have a resolution and new release date soon. Please stand by for more updates. Thank you for your patience! [h1]UPDATE (March 30, 2018)[/h1] [b]Sword Art Online: Re: Hollow Fragment is now available to all who pre-ordered it.[/b] If it hasn't already shown up in your game library, please restart Steam. Thank you for waiting, and we hope you enjoy it!