We have noticed that many players are unable to play the game properly because the save files are damaged due to not using the system's built-in exit function to close the game. Please use the exit button in the system settings to exit the game when quitting. If you are already experiencing issues with playing the game normally, please follow these steps: We apologize for the inconvenience! It seems to be an issue caused by damaged save files. Please start by closing Steam Cloud. Navigate to the directory C:\Users\Administrator\AppData\LocalLow\DigitalDream\DesktopGirlfriendNeo and delete the .es3 file. Then, launch the game again. When exiting Desktop Girlfriend NEO, please use the exit button in the settings. Once you save again, you can re-enable Steam Cloud and overwrite the cloud save with the local save.