[img]https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/34820802/3bc09047eb9d45ba01d23a09cb3a9f50fa7a620c.jpg[/img] Good news! The Lab42 Open online tournament starts today and will run until Wednesday 8th July. There are a few key details to be aware of while you play in this tournament regarding ranking, rewards and leaderboards. [b]REWARDS[/b] For this tournament only, everyone taking part in the Lab42 Open will receive all three items from ‘The Legend’ reward set as part of update 1.06. (More details on 1.06 can be found in the Community Hub) The set includes an exclusive bow tie, shirt and waistcoat, so make sure to take part in the tournament over the next week and a half to earn your prizes. [img]https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/34820802/005ca3ce135537b8ae9de96a600b96682b38f94c.png[/img] [b]LEADERBOARDS[/b] We’re investigating reports from players who have lost leaderboard positions and ranking during Online Tournaments. This appears to be quite an obscure issue, so we’re performing tests throughout this tournament so that we can identify and fix the cause of the issue. Your feedback can also help. If you encounter any issues in the Lab 42 Open tournament please complete the short feedback form below. (NB. This is a brand new survey and the results will be used to compare with previous responses. Please still complete the updated survey even if you completed a previous version.) Your support in regard to this issue will help us find and fix the root of the problem for future tournaments. Tournament Leaderboard Feedback Form: https://www.surveymonkey.co.uk/r/9Y3FC7S Thanks for your support and good luck in the tournament! Snooker 19 Team