Greetings, Descendants. Here are the results of the crackdown on abusive users carried out between 9/27(Fri) – 10/10(Thu). We're inspecting abusive gaming behavior to ensure that all Descendants can enjoy the game in a pleasant environment. If you notice any abnormal or abusive behavior while playing the game, please report it through the in-game reporting feature. Please see below for the detailed outcome of the crackdown. ■ Crackdown status - Crackdown period: 2024.09.27(Fri) – 2024.10.10(Thu) PDT ■ Creation, distribution, or use of unauthorized programs - Permanent game ban (112 users) - Actions have been taken for creating, distributing, or using unauthorized programs. [img]{STEAM_CLAN_IMAGE}/42627465/404aa3617dfbe78e27fcba198f5e797cdd8d7aac.png[/img] ■ Exploitation of all processes related to the Open Store – Permanent game ban (170 users) - Actions were taken because of unfair gains by exploitation on store payment process. [img]{STEAM_CLAN_IMAGE}/42627465/bbe853d97c54c7fd15df97c258070bace6bf35eb.png[/img] [img]{STEAM_CLAN_IMAGE}/42627465/fe356c3240606808a37aa82d602b1648578eb2f6.png[/img] ■ Notes - The outcome of the crackdown on abusive users includes enforcement actions taken based on Descendant’s reports and monitoring. - If you would like to vindicate yourself in relation to a claim on the exploitation of the Open Store's payment process, please visit our official website > Customer Service > 1:1 Support and make your inquiry. - If you would like to vindicate yourself in relation to a claim on the exploitation of the payment process through chargebacks, please contact the platform store where you made the payment. We will continue to strive to ensure that all Descendants can enjoy the game in a pleasant environment. Thank you.